SourceONE  holds memberships at various professional organizations. These organizations and affiliations allow us to more effectively service clients by maintaining the most current information in the industry.

• International Facility Management Association (IFMA)
• ISSA
• Building Service Contractors Association International (BSCAI)

The effective use of the SourceONE’s Quality System coupled with the Quarterly Business Review process ensures a level of quality cleaning services unsurpassed in the industry. SourceONE’s Quality Assurance Program is designed to enhance communication, improve overall service delivery, and most importantly, exceed client expectations.

• Frequent rounds by our on-site management team to assess cleaning service levels and alert our managers to any potential or recurring concerns.
• Daily supervisor inspections as a quality review of work performance achieved in a particular area and the necessary improvements.
• Weekly inspections to review work accomplishments and set objectives for future work needed.
• Quarterly department progress reviews to assess equipment operation, management systems, risk prevention, code compliance, program balance, and documentation.
• Interviews and surveys to reflect how service is perceived by key people in your facility.
• Executive joint review meetings to report on accomplishments, current program status, and future objectives for our janitorial cleaning services.
• Annual program performance reviews to detail our accomplishments and achievements.
• Annual customer surveys to gain a clear understanding of our performance in meeting your cleaning service requirements.
• Collaboration with our supply chain – Informed of new products, technology and cleaning methods.

To further enhance, service, and maintain ongoing quality, SourceONE regularly audits operations in all of our facilities.

SourceONE maintains a dedicated and proactive approach to safety. We believe one of our most important commitments is to decrease your liability and risk. Investing in the prevention of accidents and loss is the most responsible way to control costs for both our clients and our company.

Building A Culture of Safety

SourceONE’s Safety & Risk programs are among the most innovative and effective in the industry today. We cultivate a culture of safety and reward our employees and our associates for their compliance and continuous improvement.

• Regional Safety Professionals and Risk Managers
• Site-specific Safety Training
• Weekly Safety Meetings
• Confidential Safety Reporting and Tips Line
• Slip Meter Testing Program
• Incident Review Committees
• Specialized training and safety programs along with appropriate technical certification
• A formal employment security program

As a trusted provider of facility services to numerous commercial clients, including government-controlled entities—as well as education clients, including public and private school systems SourceONE takes its screening and hiring practices seriously. We screen our candidates using a stringent, multi-step background check process and employment verification procedure conducted in accordance with local and federal law requirements, including the FBI, the Department of Defense, and the Department of Homeland Security.-E-Verify.

Our history of incidents is one of the lowest in the industry, and our response time is immediate. We consistently invest in training and monitoring to ensure the best possible hiring practices.